Widerrufsrecht

Refund Policy


1. Conditions for Return
Unused and Unopened: The item must be unused and in its original packaging.
Time Limit: Return requests must be submitted within 30 days of receiving the order.
Proof of Purchase: A copy of the original order and proof of purchase is required.
Note:

Return Shipping: Our team will cover all return shipping costs within 30 days of purchase. After 30 days, the customer is responsible for return shipping costs.
Customer Returns: For returns due to customer reasons (e.g., change of mind), the customer will be responsible for return shipping costs.


2. Return Process
Submit Request: Please submit your return request to our customer support email: [Support@discoveryopt.com], along with your order information.
Review: Your request will be reviewed within 3 business days of receipt.
Refund: Once approved, your refund will be processed within 5-7 business days and credited back to your original payment method.


3. Refund Details
Deductions: The refund amount may be subject to deductions for shipping costs and any applicable fees.
Original Payment Method: Refunds will be issued to the original payment method used for the purchase.


4. Contact Us
For any questions or assistance, please get in touch with our customer support team at:
[Support@discoveryopt.com]
We reserve the right to modify this refund policy at any time. Please review our refund policy carefully before submitting a return request. Thank you.